Supply Chain Challenges

Dear Valued Customer,

Due to unprecedented market conditions, we felt it necessary to provide you this notice about the current state of the global supply chain for specialty chemicals and parts. As part of our mission to be a true “partner” to our customers and not simply a “vendor”, we are sharing these updates with you in the hopes that they will assist you in making important decisions. Drastic and rapid changes in our industry are taking place that have the potential to impact your business and that of your customers.

We are experiencing a global supply chain crisis in our industry that we have never seen in the nearly 38-year history of the company. The two main effects of this disruption are price increases and extended lead times. Additionally, AES experienced disruptions with our on-going technician training, along with labor shortages. We are doing everything we can to work this through, our clients may still experience longer than normal lead times for technician visits. Please plan early as you prepare your aquatic facility for the season ahead.

Please bear with us as we overcome new challenges daily in our attempt to serve you and your equipment / service needs.

If you have any specific questions or concerns, please do not hesitate to contact us.

About AES

Aquatic Environmental Systems was founded in 1983 to be a resource for swimming pool and water treatment professionals in the Southwest.  From a desk and a telephone in a walk-in closet, we have grown into over 6,000 square feet of space, eleven employees and five service vehicles in Arizona and New Mexico.  This has enabled us to better serve a diverse group of professionals in the water treatment and recreational water community in Arizona, New Mexico, El Paso and West Texas.

Employing the latest in proven technology, we are able to offer solutions for virtually all of the aquatic recreation and water treatment needs of our partners.

With the over 90 years of combined experience of our staff, you can be confident that we will provide solutions that are in your best interests.